Online Banking Registration | Ways to Bank

Information you need

Here's what you’ll need for your registration:

HSBC card or phone banking number

We'll need your number of one of these:

HSBC credit card
HSBC debit card
HSBC Phone Banking

You need to make sure that you've activated your card before using it for the registration. Find out how to activate your card.

HSBC PIN or other information

If you register with an HSBC credit card number, you'll need:

Your date of birth and mobile number

If you register with an HSBC debit card or HSBC Phone Banking number, you'll need the corresponding:

HSBC debit card PIN
HSBC Phone Banking PIN

How to register for HSBC Online Banking

Go to the Google Play Store or Apple App Store and search for the HSBC Philippines app. Install and open the app.

Read through the online banking Terms & Conditions, check the box for "I accept the Terms & Conditions", then click continue.

Verify Identity by using your Debit Card Number and ATM PIN, Credit Card Number, your date of birth and mobile number or your Phone Banking Number & Phone Banking PIN.

Debit Card
- Choose Debit Card account number in Registration Method, type your 16-digit debit card number, enter the issue number (1-digit number found on the bottom right side of the Debit Card) and input your Debit Card PIN. Enter the one-time SMS code sent to your phone number and continue.

Credit Card
- Choose Credit Card number for 'Registration Method'. Input your 16-digit credit card number, the last 4 digits of the mobile number you provided us, and your date of birth. Next, enter the one-time SMS code sent to your phone number and continue.

Phone Banking Number
- Choose Phone Banking Number in the Registration Method, type in your 10-digit Phone Banking Number and input your Phone Banking PIN. Enter the one-time SMS code sent to your phone number and continue.

For a simple, secure, and fast way to access HSBC Mobile Banking, you can also enable biometric authentication.

Once registration has been completed, a confirmation page will appear to show you've successfully registered to HSBC Online Banking.

Start mobile banking

Download the HSBC Philippines app today and start enjoying quicker, easier, more convenient banking.

Get the app

Learn how to stay safe online

Frequently asked questions

Activate your credit card via phone by calling our hotline at (02)8858-0000 or (02)7976-8000 and follow the voice recording. We will send an SMS OTP to your registered mobile number to complete the process.

You can also activate via SMS by texting HSBC<space>LAST 4 DIGITS OF YOUR CARD<space>LAST NAME<space>BIRTH MONTH & YEAR in MMMYYYY format (ex. JUN1985) to 09221001010 using your registered mobile number (SMS charges apply).

Activate your debit card via your branch of account's Automated Teller Machine (ATM). Insert your debit card and enter the default PIN. Change your PIN by following the screen prompts. For your safety, destroy the paper containing the default PIN.