Cyber Security and Fraud Hub

Remember to stay alert and watch out for fraudulent telephone calls, SMS, emails, websites and other communications that claim to be from HBSC. We will never call and ask for your card details, username, password or One-time Password (OTP). We do not send any SMS or email with a link directly asking you to log into your online banking. Do not click any link in suspicious SMS or emails. In case you do, DO NOT provide these links with any account logon information. For better security, change your Phone PIN and Internet Banking password regularly.

Forward suspicious emails, websites and SMS to phishing@hsbc.com. If you believe you've shared your confidential information either online, by telephone or any other means, call us immediately at +6328858-0000 or +6327976-8000 or +800-100-85-800 from overseas.